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Our business hours are Monday-Sunday, 10am to 1am.
We generally reply all emails within 30 minutes, but please allow up to 3 hours. You can reach us at order@phonerefill.com
Are you contacting us because you did not receieve your pin?
New customers must have their account screened for fraud before we can allow the purchase to go through. This verification process generally takes a few minutes. However in some instances it can take a few hours, particularly if you ordered during non-business hours. The fraud verification process applies to new customers ONLY. Once a customer is cleared, his pins will always be delivered to him instantly.
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